We appreciate your interest in our products and services and your visit to our website. Your privacy is important to us and we want you to feel comfortable with how we may use and share your personal information.
Information We CollectPersonal information we receive from you: This is information about you that you give to us by entering information via our website or our social media platforms or through other advertising platforms or by corresponding with us by phone, email, in person, live chat or otherwise and is provided entirely voluntarily. The information you give to us includes your name, contact details (such as phone number, email address and address), enquiry details and your opinion of our products.
We may also collect any personal information which you allow to be shared that is part of your public profile on a third party social network.
All contact made via an online form, social media platforms or other advertising platforms with consent, the submitted information is stored so that the intended recipient can contact you about your query.
How We use the informationUnder GDPR we store data for Legitimate Interests or with Consent. This means the data you have submitted has been done so voluntarily and under the knowledge that it will be used for us to fulfil a service you have requested or to make contact with yourself.
To share your personal information with our authorised finance providers to arrange finance where you have requested
To contact you via email, text message, post or telephone with information about our vehicles and other products and services where you have requested
We may also use and process your personal information where it is necessary for the performance of a contract with you or in order to take steps at your request before entering into a contract with you including but not limited for the following purposes:
- To exchange information for warranty
- To allow for the provision of AA breakdown services by our breakdown provider - AA;
We also may use and share your personal information where it is necessary for us to pursue our legitimate interests as a business in order to obtain reviews through our third party advertising portals.
We will use your personal information to comply with our legal obligations including but not limited: to assist HMRC, the Police, the Driver and Vehicle Licensing Agency (DVLA) or any other public authority or criminal investigation body, and to identify you when you contact us
How your data is protectedWe do not sell your data to any business or Third Party.
We also use Third Party Providers for a range of services. This includes services such as a live chat system, analytical tracking services and finance applications. At no point do we ever share your information to any other Third Party outside of the service that you are using. At times we will direct you to a Third Party service to handle any personal information (such as making a finance request). We do not have access to any of this information and is held completely by the Third Party.
When you enquire about or purchase one or more of these products or services through us (e.g. via our websites), the relevant third party may use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them.
Unfortunately, the transmission of data across the internet is not completely secure and whilst we do our best to try to protect the security of your information, we cannot always ensure or guarantee that loss, misuse or alteration of data will not occur whilst data is being transferred online.
How Long Do We Keep Your Personal Information For.We do not retain personal information for longer than is necessary.
We retain your information only as long as is necessary for the purpose providing you with the services you requested and any other permitted linked purposes. Your information that is no longer needed is either irreversibly anonymised or destroyed securely.